Tag Archives: Identity Management

The Customer Grift

I think we are all quite accepting now of the fact that ‘the customer is always right’ has been replaced with ‘the computer is always right’. All around the world, companies are struggling to offer even basic customer services (I buy stuff, you send stuff) as confused ‘support’ staff battle to make computers do what … Read more

Something is Dead, Long Live Something or Other…

I came across this interesting article about OpenID via @foolington from the JISC Logins for Life project. OpenID has naturally hit that point in its life where people are talking about it being dead and failing to achieve its goals – we see this dip with all products and we saw the same criticism of SAML, which I believe is now firmly embedded as a mainstream standard supporting a variety of technologies (including OpenID). Read more

Counting the Costs of FAM10

After a lot of soul searching with regards to the current funding cuts, I have decided that it will be appropriate to go ahead with FAM10 this year with a real focus on practical benefits for librarians and developers. This decision was based on: The excellent feedback we received for FAM09; The fact that I … Read more

“He’s not the Messiah”: We Still Don’t Know Who our Users Are

There is a scene in Monty Python’s “The Life of Brian” where Brian is on the run from the Romans and ends up meeting the shop keeper from hell who wants him to haggle (for a beard). For some reason, this popped in to my head whilst reading lis-e-resources this week, and a discussion on … Read more